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Understand the steps before you begin

Each project has clear points for sharing information, making decisions and following progress.

Each project is organised according to its size and nature, with clear stages for exchanging information, deciding and following up.

  1. Receive requirements: send your product or objective and available information. We identify questions to clarify.
  2. Define scope: establish activities, deliverables, estimated timing, fees and included items.
  3. Prepare the basis: product specifications, partner criteria or visit objectives appropriate to the service.
  4. Research and coordinate: organise suppliers, candidates or appointments and present relevant information and options.
  5. Approve and follow up: document decisions such as supplier selection, sample approval or visit programme, then follow agreed actions.
  6. Deliver and agree next steps: receive the agreed outputs and discuss additional needs separately and clearly.

How is cost determined? By service type, research depth, customisation, visits and participating providers. The proposal identifies included and separate items before work begins.

How do we follow up? Through an agreed communication channel, with updates and deliverables suited to the project. Any electronic progress facility actually available to your project is explained as part of the service.